» FNB Pay*
- Tap your phone to pay for purchases at any contactless point of sale
» Multi user login and log in with Fingerprint ID**
» Manage accounts
- Open new accounts in under 10 minutes
- View account balances & transaction history
- Transfer between your accounts
- Cancel, order & activate your cards
- View & manage your eBucks rewards
» Withdraw cash without a card
» Share Investing & Stockbroking lets you view the market and trade
» Send & receive global payments
» Online Banking Enterprise
- Make & Authorise payments, transfers & collections
- Authorise new users & recipients
» The FNB Watch App***
- View your accounts and transaction history
- Make Payments from history or using GeoPayments
- Buy Prepaid from history
- View your Vouchers and Coupons
- Make a Cardless Cash Withdrawals
» nav» Home
- Search & view properties
- Find businesses for all your household needs using Home Services
- Get pre-approved for your home loan and view your application history on My Profile
- View area and property reports before making an offer
» Business Directory
- Search & locate businesses near you
- Market your business for free to over 1 million people
- Share your business on social media
» Browse & redeem instant coupon discounts for selected retailers
» Buy vouchers using your eBucks or transactional account while shopping or send vouchers as a gift
» Purchase prepaid data, airtime & electricity
» Find branches & ATMs nearby
» View Forex rates
» Chat Securely to your Team of Bankers****
» Stay connected with FREE calls to FNB Call Centres
» Smart inContact
- Receive inContact messages for transactions as little as 1c
- Report Fraud directly from the app
- Approve online transactions
- Verify newly linked devices and browsers
* Supported on NFC enabled devices with KitKat 4.4 or above
** Supported on selected Android M devices with fingerprint sensors. Some devices are not supported such as Samsung Galaxy S5 and Note 4.
*** Only available on Android Wear supported devices
**** Only available to Premier, Private Clients and Private Wealth
For more information, visit www.fnb.co.za/app
Anyone can download the FNB Banking App for smartphones, but you need to be an FNB customer to make full use of all services offered (some features are only available in SA). If you are not an FNB customer, you can conveniently Switch to FNB from the App.
Simply download the App and click ‘Set Up My Banking App’, follow the prompts to guide you through the setup process.
By downloading or using the FNB Banking App for smartphones, you agree to be bound by the license agreement located at https://fnbtouch.fnbconnect.co.za/software_license.pdf . This agreement is incorporated into this notice for reference.
If you do not agree to the license agreement, do not download or use the application.
Terms & conditions apply.
FNB part of our Finance and have average installs from 1000000 to 5000000. Last Update Oct. 16, 2016. Google play rating is 84.1382. Current verison is 5.0. Actual size 41.0 MB.
Great improvement After the latest update I am very happy with this application. It is no longer some sort of cross platform app, it uses Google's android design principles and it does not override and tamper with the back button functionality anymore. Thank you FNB! :)
Connectivity has been lost? "Connectivity has been lost. Trying to reconnect." But never does, even when other apps seem to be fine with the connection. I noticed this happens I switch between the FnB app and a message with banking details for example. Only seems to work if I don't switch between apps... Have to completely close and re-open the FnB app to try again. This is a serious bug... please properly test on various android versions :-/ As far as mobile banking apps go, it's quite decent otherwise, allowing access to a wide range of options and banking functions, so some stars for that at least.
Constant use of GPS = Heavy battery usage I haven't had this app installed for a while. Last night I upgrade to the latest version and now it's almost constantly using my GPS. It accounts for 45% of the battery used in my 1 hour commute to work. This is a serious problem and one that should be addressed immediately. LG G3. I like FNB and I like this app, but I won't up my rating until proper feedback is received. Rating dropped to 1 star. Since restarting my phone 3 hours ago, this app has used 1h57min of GPS time. Ridiculous.
Can't even log in. I used the app a lot with my Xperia lt25 but since I got the m2 aqua I can't even log in to the app. There are complaints about the same thing from November last year so I'm not holding out great hope that you will have a fix soon. You seem to have no regard for any of your user comments. This is very disappointing fnb.
Loved it but then i upgraded... Its a awesome app, used it on my Samsung since i got it, upgraded to Sony Xperia M2 Aqua now, cant use it anymore....cant type my login details, please i ask of you fix this ASAP i use this app a lot and i hardly have access to a computer.....as soon as its fixed ill rate it 5 stars, if i could id rate it 10 to be honest, but as of the error with Sony Xperia ill rate it 1 star....waiting for a fix please!!
Better and better Latest update follows Google's Android design principles and took this already GREAT app to the next level. Works very well, use it daily. Well done FNB.
Clearly a problem with Xperia M2 I used this app a lot on my Samsung S3 mini. Now I can't with an Xperia M2 Aqua. Same as previous comments. Can't type anything to log in. I noticed that most of the other comments are from months ago. Still not fixed? Really? :@
No connectivity Please fix your app. No connectivity keeps popping up when trying to log in. Fix it fast or I will be changing banks fast... One of the main reasons I changed to you was the ease of use of your app.
Can't log on.. App does not let me log in on my Xperia..keeps saying no Internet connection but connection is active and works with everything else on phone. Also, having problems with typing.
Overall design is a lot better but still some glaring issue e.g soft back button at the bottom of the screen positioned above the phone's back button...
Won't accept what I type Start app and select log on enter password enter you have entered password incorrectly. Do It again and see app does not accept typed word or amount. Pain in the arse!!!!
Galaxy S5 closing app FNB have fixed this issue: This app does not work well on the S5. There is no way to exit or close the app without force closing or rebooting your phone. It is so annoying I have actually stopped using the app
Glitching The app started glitching since the latest update, the screen blinks so much it gets irritating on the eyes. The app works wonders, if this can be fixed, i'll give it five stars.
Awesome App I love it, but could youal please add a refresh button for when a user opens the app without internet connectivity.....i hate the fact that i have to close the app and rerun it in order for it to pickup the connectivity. Above all, its nice big ups to the devs and designers
Battery killer. Otherwise good. Be sure to force quit the app in after closing it. Doing this saves 15-20% battery every day. It seemingly has something to do with GPS usage, even when closed.
Nozipho Wonderful i love it great apps well done fnb.who need to go to the bank when you have this.
Banking Simplicity! Hi team. Awesome app. Really makes transferring cash n doing payments at any time a breeze! Brilliance is what it is! One way to improve it is to add a section in the menu for the FNB smart device n TV deals. That would be nice. It would be cool to receive notifications on hot deals for instance. Would really like to see that happen.
Dull Now I struggle to quickly access log off. Previous app was good you could quickly access service now this you must press back many times
It use to work on my Samsung Galaxy S4. Cannot log on when using Experia m2 aqua. Cannot even type!!! Why can't it be fixed as a lot of reviews dealt with this same issue. Get your house in order please!!!
Great App. Works great, minimal problems, no irratating adverts, easy to read and find your way through everything, definatly the best banking app. SUGGESTION: PLEASE MAKE THE APP SO IT WILL USE THE FINGERPRINT SCANNER ON GALAXY S5 DEVISES. Thanks
Typing Upgraded software on my Xperia M2 and now the app wont let me type login. Frustrating. Gone from very useful to very useless. PLEASE FIX IT!
Tablet Hostile I hate this new app. It is design for use on a vertical phone screen and, for some bizarre reason does not rotate when the tablet is rotated. The entire interface had been dumbed down. Great for use on a small screen. Very frustrating an a decent sized tablet. Come on FNB. You can do better than this!
Not able to log in anymore? Useless! The app keeps on telling me my password is wrong when I KNOW it's not and I can use the exact same password to log in from any computer.
Great Functionality, and now a great UI This is a really great app, and gets all of my banking done. The user interface is now much much much better. Following android design philosophy, navigation is easier and effortless. I actually have to remind myself that I don't have to wait and tap over and over again as was the case in the previous version. Good job guys. I'll give it good use, but my first impression is 5 stars
Great App (But please remove portrait mode enforcement) I like this app it makes my life easier transferring, paying and checking balances has never been this easier. Please don't force us to use portrait mode it is frustrating on a tablet to have the app in portrait mode.Please fix this in your next update. I will give you 3 stars for now I am saving my 5 stars for the next update.Actually this app works very well on landscape mode, I have edited the apk file and changed the manifest settings to use landscape, it is nice and works perfectly.
Can't log into my account - Xperia Z1 I've seen that many others are having the same problem on Xperia phones. Please fix it
Excellent Latest update is super fast, can see perfect following of Android design guidelines and the experience is a pleasure. Best banking app in South Africa
Problem with new KitKat system There is no way to login.... The previous 'menu' button has been changed on the configuration so it is no longer the 'option' button... The only options (top right) is to close and exit... There is no longer the full menu on the top left either??? HELP!!!
Late and recurring notifications Getting annoyed with the delayed and recurring notifications of payments made weeks ago, making me worried of duplicate deductions going off my account. Not impressed!
Yay for an Android version of the app The update is great and provides a user experience that one would expect from an Android app (i.e. using standard Android UI patterns and best practice)... keep up the great work guys! love the app ...
Meh... This really was a great little app... altho I did get the false 'not connected to the internet' msg from time to time...however, now I am no longer getting timeous notifications about activity on my account...ie I got a notification that an account has been paid..when in fact I paid it 10 days ago. So what the hell? How about a reply... I see you take absolutely NO notice of customer reviews on here, which is rather disappointing, to be honest.
Flickers on Startup The app worked perfectly fine before the update. The screen flashes when you open certain screens like the startup until I press on something to make this stop. I have a Huawei G510. It seems to run perfect on my partners Z2. But surely it should work on all android devices like the previous version. Pls look into this because i love FNB and I loved the previous app. Just the flickering screen is not efficient.
Rubbish It used to be easy and simple to use but now you guys just stuffed it up.its now annoying me and my friends. We are actually in the process of changing banks because of this. You guys had a great app but you stuffed it up with your upgrades.wish I could give you NO star at all
Best app Best app ever , easily navigation , not complicated all , user friendly, graphics are brilliant...easy functionality...so convenient...unsteve yourself
App doesn't register typing Worked great on Samsung but the app on my Sony Xperia doesn't register any typing so it's essentially useless to me at the moment. Any solutions would be much appreciated!
Great app! And amazing service! Recently asked for a close/exit button. Within 24 hours they called me and gave me a solution and after 48 hours the app updated with the requested feature. Loving FNB! Feel so sorry for ppl that are with other banks!
Bad updates This app was perfect, gave it a 5 when I first got it last year(was best app in my phone) . Now I can only use it when ever it's in a good mood. Forces me to bank online
App has issues I have the same issue as many others! I also have an Xperia M2, and since the OS update i cannot type anything in the app so at this stage the app is useless to me!! If it worked, as it did before the OS update, then it is great!
Efficient! Once off payment functionality has been added. The new app is brilliantly efficient and user friendly. It just gets better and better. Thanks FNB!
Brilliant update Brilliant update, UI looks much better and is very quick. Also, the app finally closes and exits properly on Android! Well done, looking forward to more awesome updates.
Daniel HTC One This app is actually rather good. No more need for a Desktop to do your banking; it'll handle just about everything you may want to do on the move. Pity more vendors haven't woken up to accepting this as a payment option yet - FNB: do something about that!
This is a dreadful app. It used work beautifully on my Sony xperia but this upgrade has really stuffed up things. It is notw end of May and it seems that FNB has not attended to the issue at all. the keystrokes will not function. One can't even log in. Damned useless.
Won't except my password It won't except my password anymore, and when I try the forgot password link it comes up with am error, so now having to do my online banking through my browser
PLEASE REMOVE THIS... This app is crap...I unistalled it 3 times n reinstalled again but it still can't take me to sign in page...All other apps on my phone are working that use data but this app does want to load the sign in page...So it's Crap waste of time
Very great helping app Like this app so much. Very helpful. Fast and user friendly.
Very bad ui Features: great. UI: TERRIBLE! Operations invoke full screen dim - constant ui flickering. Unnecessary full screen reloads - flickering! Completely unnecessary full screen confirmations - please read Google design guide on confirmations. Some operations take too many steps - too much clicking (i.e. selecting messages should be using gestures, not dedicated screen buttons). Action buttons at the bottom of the screen?! Ever heard of toolbar?
Well done I struggled to register and I used the app to locate FNB ATM's and Branches for more than 2 years. Finally I registered successfuly. My banking experience has never been easier like it is right now. Who is gonna be seen in long queues with four deposit slips? Not me.
Wants my card number and pin! I just downloaded it onto my new phone through the play store. When setting up my profile it asks me to enter my card number as it appears followed by my pin. Is there a change to the app that I'm not aware of? Sounds phishy
Works like a charm I can't remember when last I visited FNB branch. I do not see a need as I have a bamk in my pocket.
Useless This app is useless like the bank it self. And a waist of money don't download. You put your details everything then it tells you you put wrong details in inside the bank they are just as stuipit.
Okay but... Works okay but nothing like the previous fnb tablet app. Interface is a few jumps backwards and the new look and feel of their site does not follow through to this version. What a pity. Was one of the best banking apps but not anymore.
Hate this Almost a 2 years later, and it still drains your battery if you dont force stop it after you have exited and killed it. Why does it need to poll my location every second when its not even running anymore?
Not completely aligned to database The app looks OK but not great for overseas customers. The website allows my OTP to be sent to my Irish mobile but the app puts the SA +27 prefix on my mobile which doesn't work. Therefore I can't sign up for the app on my device. Please fix this issue and I'll increase the rating. Also it isn't as unified as advertised
Slower than ever Since the latest update, this app is a lot slower and it freezes. The Powerball option doesn't allow one to replay. There is also nothing much that has changed just the intro page. #yawn
App doesnt work I cant do anything. It doesnt get passed the home/startup page. I cant login or check anything. just goes back to the home/startup page. Please Fix this
The new app simply does not work. It does not pair and it does not let me sign in. I have deleted and re downloaded and it does not work.
It's RUBBISH: Don't install it! The older FNB banking Apps (for Android Smartphones) were good, but the latest version is totally flawed. The App is poorly conceived and implemented, un-user-friendly, very illogical and un-intuitive, and (dare I say it?) both stupid and authoritarian!
It's capable but slow. The new "Just for you" ads are irritating and unwelcome. App gets the job done but takes its sweet time. The UI is also in desperate need of an overhaul. The new icons are really not pretty and give the app a dated feel.
Max One M8 frustrated Used to be a Great App. Now I give it only one star, from 5 stars. after last update, it's not connecting to the network, when it does finally connect it crashes . It cannot even allow me to log on. This app is now frustrating. Please fix this it's a major inconvenience.
Does not work. Agree with the other comments. The App is useless. Asks for your online user name,card number and pin and then nothing else happens after that.
What's going on! Since the update, the only thing I can do is log in. I can't do ANY transactions. Everything I select just freezes
FEB Is The Bank Best All in one App that allows me to do all my banking needs and transactions at the palm of my hand
Best banking app ever No flaws. Runs smoothly and its very easy and looks great. I can do whatever i need to do from this app. FNB is the best. Keep up the great customer service guys. U highly recomend this app to all fnb users.
I like it These some options need to be updated especially cardless withdrawal and powerball plus option, after that you will deserve five star
Miss the search function!! I dont mind the new look but having to scroll down 400 pay recipients are a frustration!! I miss the previous search function on the payment screen - unless I missed it - please help.
OTP & card number You guys are going to get my card deactivated again. How else must enter my card number correctly when I've done so along with the OTP. Had emailed last week Monday morning about this issue with the app.
Why must I provide my card number and pin ? All you bank people keep on advertising that you should never give out your car number and pin BUT now I need to fill that in if I want to create my account on this app ??? THAT IS SO DODGY MAN !!!!
Bad app One of the worst banking apps I have ever used. This app refuses to accept my online banking password. I can log onto online banking using my pc but the app keeps saying I have the wrong password. I even typed the password in notepad and pasted it into the app.
Ewallet Functionality On the older version of the app I'm able to click on the + symbol to select the telephone number from the list of contacts saved to my device. This version does not have that functionality.
Since update not working on Samsung Note 4 Since the last update it scrolls back to the top recipient at the very last milisecond resulting in paying the wrong person or tranferring to the wrong account. Please fix this bug.
New app sucks! Previous app was awesome after the update the new app sucks! Can't login. Can't view my messages. Please fix this it's a major inconvenience!
This app is a f@#ken joke .unable to get set up for 4 days now and the app centre can't help .
Super bank I love FNB and recommends or to load of people but your new app front page looks very very amateurish ha ha
Going backwards Hit and miss operation. Did update on tablet now not working at all
It's poor It takes time to be open and sometimes fails total, i think it needs to be improved a little bit.
Credit card limits adjusting Would be nice if you could adjust your limits between straight and budget like on the website page.
Mistrust Sorry FNB, but last app was a battery killer and you got NO chance I'm validating myself with a card number AND pin. Honestly, only because I don't trust the Google store enough to know its all legit.
Brilliant! I love this app. Banking has never been simpler. I don't like the new icons though. App still great!
Useless Have to uninstall app and reinstall to use it. Dumb update on the app please fix..very frustrating!!!
Alwyn Wright Well done FNB. So much better than the previous app, easier to use. Just great. Most importantly, it works. Thanks
?no no no no The latest update spoiled all the soup, do something about it as soon as you can otherwise people's interest over it is hanging on thread.
Please give option to view transactions in detailed form. And give option to share statements and print option to buy at the shops using the app
New upgrade does not work It does not want to accept my card number or the OTP that is sent to my phone! Why does it ask to sign up for application if it worked 100% before the upgrade. Everything still works 100% on the website, but on the app it says I enter incorrect card number or PIN
Buggy upgrade Having an issue since the last update where trying to purchase prepaid (elected, airtime, data etc) or sending money via eWallet shows the message that I have exceeded daily limit. This happens even without making prepaid transactions during the day.
Mrs I think its great to do internet banking with FNB it is the first time I use this app.
App doesn't send OTP I've noticed that Namibian users cannot activate the app anymore - it does not send an OTP. Any fix or workaround for that? Update - newest version fixed the OTP issue
It's capable but slow. New design is already much sharper and better. "Just for you" ads are *irritating* and unwelcome however. Please add a way to disable them. Although I do approve of the introduction of new features, one must be careful not to bloat the app.
Last update stopped app working The most recent update stopped any buttons from working. Several otger people have had similar issues, it's a pity given how well the app generally works.
Latest update broke the app for me I just updated my app but now I cannot do anything. App loads but once open I cannot select any option but close it. Galaxy S4 Mini
What queue$ ? What more can i say. 5STARS ARE NOT ENOUGH TO RATE YOU GUYS. And I can simply say: How can i help you FNB. Now i am helping myself wit DIY (do it yourself) FNB APP.
Unable to use with screen filter The latest update doesn't work if you have a screen filter enabled (e.g. Twilight), the app opens but you're unable to select any of the menu options. This isn't a big issue as it's easy enough to temporarily disable the screen filter, but hopefully something you guys can look into as it worked before. Otherwise a great app.
Help cant click anything on app after ypdate It worked fine but since latest update when i open the app nothing happens if i press on any of the buttons. Help !
Banking The best there is around, #For future updates, please include a function on tips to manage our spending, spending habits, e.g 22seven
Fingerprint support It's a good app but should bring in support for the fingerprint on marshmallow. Would rate it 4 then.
Latest update broke the app Nothing is working. Buttons and menus don't respond. Please fix ASAP. Thanks
Unstable and buggy Current version doesn't always respond so you can't login. Not good
App But it doesnt work anymore snce the latest update:-/
Good app when its working App stopped working on my last update its so frustrating.
App stopped working I had to delete the app to see whether it will work. After I have reinsalled it, it still dont work.
Slow This new version is really slow. Everything takes forever to open. Even logging in has become a mission! Please fix it
Mr. You guys did a fantastic Job #KeepUpTheGoodWork
Atm and branch locator useless if you can't launch navigation app
As always, one can only expect the best from FNB!!!
FNB best bank ever I swear this is the best banking app ever. Absolutely no complaints. FNB well done.
CRAP UPDATE I uninstalled it even , IT LOOK LIKE A BUG
Update just killed all buttons Just updated the app and now none of the buttons work! Can't even login
The latest update has rendered the app useless. I cannot access it on the Samsung s5, it just says check your connection no matter where I am.
it has been downloaded yet I have been trying ever since I don't understand it and its finishing my data for nothing
Fnb banking app System is always unavailable. I can't set is up.
Mr The best in its class and category!
Fnb Doesn't connect and fnb dont answer the customer service number
FNB Online banking, made easier by this App.
Fnb banking Just right for everyday needs
Can't be tilted on the side or upside-down
App is not doing anything good for me I have login details but I can't log in because I forgot them. The app doesn't offer a good way of getting your login details. So compared to other bank's app that I am using, fnb app is zero.
Kamohelo It's safe, works perfect and easy to use
Best app Reliable, efficient and effective
The app is not working Since updating to the latest version, the fnb app is not working. Nothing I click on is opening. Not even the login page. What is happening?
I can't download it But having problems with downloading it
Not happy Im really not happy with this new app, I cant even log on. It crashes all the time, plz lets go back to the old version. Big inconvinience
Brilliant app well done to the IT guys
Miss Loved it easy banking
The recent update broke the app. Everytime I try to login is crashes.
Totally Disappointed!! This app works only abt 50% of the time. It seems like its primary focus is to push ads while forever loading... It says no Internet connection most if the time while my phone is on full connectivity status. Furthermore, it often says service unavailable intermittently... The developers should have kept this in Beta till they do better than this. Does FNB understand the importance of the functionality of the banking app? Its time like this when I miss Absa banking app because I could rely on it anytime...
Nonsense I used to love this app but I had to format and reinstall and now I can't use it. Firstly can't verify because I refuse to put in the pin for a card. Feels more like the app has been hacked than is more secure. And if I go back and say I have an account already I just want to log in it says my account is already linked to the phone. Which is true so just let me damn log in
FORCED Really disappointed with the new terms from FNB now forcing people to use this app in order to receive ebucks previously promised to them by merely using your card for purchases. Surely it's the people's choice whether they want to use cellphone banking or not, and in my opinion I don't feel comfortable
Terrible What a crappy app and a waste of data to download! Can't do anything. You can tick what you want- loads... no response. Terribly dissapointed yet we as customers pay to have these useless things created! Come on FNB show me the service I am paying a lot for. Some other banks are cheaper... so I deserve the service I pay for.
Best App I have used Most convenient way of banking that I need. I see a few people have issues with it, all I can say is go in to a branch and ask them to help. It also helps ensuring that your phone software is up to date and you download the latest version of the banking app.
Full of bugs I am using the most up to date version of this app and it is not functioning. I never had a problem before now. It freezes the moment it is opened and won't respond to clicks. Have had to go back to pc online banking. Fnb please fix these bugs!
We are now forced to use this app just to earn ebucks. Ps: It is not free. They charge you every month to use it, and do not mention how much in their terms and conditions. It is also littered with ads. We pay you a small fortune and you still engage in all these unethical practices. App is also slow and stutters at times on all my devices, including my Note 5.
LOTTO ISSUES For the last 2 or 3 times I have chosen to play the LOTTO or Powerball on the app my numbers aren't sent to me. How can one ever know if they won if the app doesn't follow through?
Last update stopped app working with a screen filter active The most recent update stopped any buttons from working when I have a screen filter active. Several other people have had similar issues, it's a pity given how well the app generally works. Galaxy S4 mini
Terrible (s6 edge) I cant login to my account on this app it says "system currently unavailable, please try again later" and im forced to use the web browser to do transactions please fix this.
Allow or Deny FNB to make or manage phone calls?? What the hell is that? And then whether I choose Allow or Deny, I can't go any further anyway because all buttons are unresponsive. Used the previous app for years, no problem. Am giving up on this one!
Fraud I refuse to enter my pin and card number. I already have an account why would you be asking for this sensitive information (even though my account has been verified). Sounds like a way to get me in trouble. Fix your sh!t fnb.
Why the f must you enter your pin??? Im already annoyed that you have to log in once a month to this useless piece of software to get your ebucks... But why on earth does it need to know your pin??? Security down the drain FNB, reinstate the rsa token and I'll be happy again!
App stopped working The latest app doesn't work at all. And I see many other similar complaints. Are you guys actually planning on doing anything about this??
From 1 star to 3 stars I had so much disdain for this app but I've been using it more often and it's come in really handy. However, I downloaded the app on my secondary phone but whenever I want to send an ewallet, I am getting a 'reached prepaid limit' (something to that effect) error. Thing is, I'm not buying any prepaid, I just want to send an ewallet. Could I be doing something wrong?
Does not work on an S6 Edge Reinstalled the update and it still does not work, same msg of "sytem currently unavailable, please try again later". I used to rely heavily on this app and this is enough to make me consider switching banks.
Devastating, you ruined it! What have you guys done to what used to be an amazing app?! I used it often and now it doesn't work at all! It just tells me 'system currently unavailable, try again later' well how much later does that mean because it's been 3 days now!!!!!
Constantly fails After nearly every transaction and all of the details being submitted. I get an error message that says "cannot process request. System currently unavailable please try again later".... it never seems to work anymore. I used to love this app but now it just frustrates me relentlessly.
Useless and frustrating Doesn't work 9 out of 10 times. When it does work that 1 out of 10 times I cannot finish a single payment as connectivity is lost like every 30 seconds. I give this minus 5 stars.
Broken again Was broken then fixed now broken again. I can't select anything once the app is opened. It looks active but can't click anything. Please fix. I'm using Samsung Galaxy s5
It's not good app. It's only for rich I have savings card an when I try Enter my card number it only takes cried card number so how am I suppose to use this app? Please update this app to take saving card an not just cried card's. PS please remove over kill of adds
Draining! App keeps asking for my card number and pin, after entering I get a message to logon onto the online profile then relaunch app. Been doing that, am frustrated!!! Assist
You guys broke it! It was working perfectly until about a week or two ago. Now it just freezes after it opens. Banner ads rotate, but nothing can be selected. Can't even login. Xperia Z5 Marshmallow
Does what it needs to This app pretty much does what I need it to do. Just a few things missing here and there. Nothing serious. I do however enjoy the ease in buying prepaid electricity. Well done FNB , I haven't been disappointed by you.
It works! 'Somewhat over-automated, though, e.g., previously one could arrange with a human at your branch, a day or two's delay before a debit order is actioned; now, "Sorry, Sir, yours is a good account, we only monitor bad accounts..." meaning that either the service was better pre-APP, or better if the account is 'bad' enough to need monitoring - by the "Most INNOVATIVE Bank in the World"!
Broken It was okay, always slow and laggy with one of the worst UX experiences of my life. Like it's been designed by an alien who's never had to use it. Now it's just entirely broken. None of the buttons work.
App not responding. All the complaints is the same and FNB is not responding to the complaints. I can not do anny banking from my phone. This has now been a problem for a long time. Why have they not fixed the problem yet??
Last update made it stop working Since i updated i cannot access my banking through the app, its extremely frustrating. Once i open it the app freezes, nothing works.
Buying electric. Recently the app did an update. Since then I can't buy electric for both my places at the same time. Only allows me to do a small amount once a day. Why is this? Pls help very frustrating.
Used to work. Now it won't. Thanks FNB. What's the point if the app just stops working on my phone. It opens but cannot access anything. Well done. Loved the app and the bank. Might just go back to F%$ bank cause their app may not be as user friendly but it works
FNB app is terrible. It no longer works or accepts my details after i formatted my smartphone. Even if i delink it to redo the link. It does not longer work correctly.
it won't let me go in the app it keep giving error message wrong internet settings. on my friend phone same thing..
Used to be excellent app Everyday I struggle to use this app since last upgrade. Touch screen works every third or fourth try! Very frustrating.
Last update It worked perfectly until the latest update, now i can't even log in?? Epic fail.. please fix :( UPDATE: The app is working again, thank you!
Something changed?! Used to be a super app with no bugs, recently I've picked up that it's freezing, not able to even press login or any of the buttons. Haven't experienced on any other app.
A waste of time Good idea but app is being supported and run by kids in the basement. Translation is does not work .works only when you register for the first time from then you on your own .have to constantly register again and most times don't load .strictly advice to keep with the old school atm online. Cause you might end up switching banks .
It's capable but slow. New design is already much sharper and better. "Just for you" ads are irritating and unwelcome however. Please add a way to disable them. Although I do approve of the introduction of new features, one must be careful not to bloat the app.
Won't let me buy vouchers due to incorrect daily limit error. When I try to use the app in bad reception, it becomes non responsive without any messages.
This app sucks. Even though I got an internet connection it tells me it cannot connect, please check your settings. FNB want us to use it to ensure we get our ebucks, then make sure it works properly. I also cannot do more than one transaction at a time (that is if I'm lucky to get in). Please rectify or remove the app.
Disappointed Can't pay a person once off. Says I have exceeded my daily limit when I am no where near it. And the if you use Internet banking it asks you to verify using the app.....which you can't. Needs a lot of work
Double Verification odd but great app Overall a great banking app. Changing OTP and me changing device at the same time caused a hickup but support finally helped to sort it out today. App support requests not being answered in a timely manner is not acceptable though.
App says phone not compatible I have a Huawei P7, but when trying to access the new features of the app it says i must have NFC capabilities, android 4.4 or higher and should not be rooted or jailbroken. My phone has NFC, android 4.4.2 and is stock standard. Am i missing something?
Connection problems App developers are not fair to to consumers because the dont tell with devvices are compatible with the app and those who have nfc will benefit from tap & go.
Was brilliant at the time, not so much Works well, but can't remember when last I could buy electricity in the app. Always says it offline. One of the main reasons I started using it.
Would be nice if FNB could publish a list of compatible devices about the Watch APP and possibly where one can get it - recent add says 40% discount on smartwatches on E-bucks but getting to E-bucks site is says Samsung devices not compatible with FNB app. so who wants to take the risk of buying something to discover its not compatible, but you have no idea whats compatible.
Fingerprint recognition issue Hi, I am unable to utilise the fingerprint recognition login for the app. No option exists within app settings as well to activate this. Please assist. Samsung Galaxy S5
Good app just having issues Having issues with the change in OTP. I can only pay via my backing app on my phone and not on the online app. The app never gives me a authentication pop up to make and finalise payments.
Here's a classic I am linked to my wife's account so I can sign into both accounts on my fnb app, Great. But then she's not linked to my account, she just installed the fnb app, not even authorized or signed in to any account but she gets all my push notifications from transactions coming from my account. Like when I swipe my card she gets a notification on an app that is not authorized. How is this even possible?
Upgrade is no good Used to be a very handy app. Since the last upgrade, I can't even log in anymore. Screen just keeps returning to the log in screen. Fix it, please.
Unable to login Cannot login into the app every time I press login it loads and does nothing after (Huawei p8 lite)
Frustrating I cannot access the app due to forced changes to username/ password.No option to reset online. Would change bank for a lifetime login!
Why do such? My previous version was working perfectly and you made inaccessible saying I should upgrade and now the app does not work at all
Fnb App Without the App for a few days now. Dont want to work. Fnb promised to get back to me within 2 working days! No help from them! What now!!
Incompatible My device is incompatible with the. We version and it would really suck to lose the banking app as it is extremely useful for me as well as my work
This is crap, connection slow Connection unreliable and interrupted connection sometimes, connecting to fnb website via phone is somewhat fast and reliable than this app using the same smartphone so it can't be network connectivity, ussd app *120* is better and reliable than this.
Card number and pin for verification I had an FNB app before but I uninstalled it for some reason. Now when I reinstall it, it's asking for my card number and pin for verification. Is this how it should be? Or it's just some scam ?
After 2 months of use it decides to block me out Had the same user and password for years, then on Friday it decides that I'm using incorrect password, Saturday I go to work and change password now the app recognizes nothing, unable to set up app again as it claims my card number is incorrect, Absolutely hogwash. Very very angry
Login error After upgrading to the latest update...I connot login, and I can't even change the password on the "forgot password" option...it says service currently unavailable. Please help?
This app sucks The staff that chat via the app are inadequately trained...the app itself does not fully work...calls do not work at all you cannot call via the app....Having wifi and mobile data on confuses the app...this is actually a known issue by FNB app depart.probably ask whatsap to teach you guys how to get calling working...The app cannot be verified properly or FNB staff do not know the proper procesures..opening new accounts fails aswell...and call me back well FNB do not respond to Call me backs or complaints..
Stopped working after update Since adding the fingerprint log in the app crashes my phone everytime it tries to log in. Painful as I rely on this app for a lot. Please fix!!!!!!!!
Fast convenient banking on my phone It's great, I've been using it for 2 years and it keeps getting better. Far better than apps for 2 other SA banks that shall remain nameless.
Am using a Samsung Galaxy j1 ace and I can't even see the new feature
Hate it hate it hate it! Just entered my card number and get a msg my hard had now been cancelled!WTF!!!
i have been trying to download the app on my samsung s4 mini for almost a week now i just cant my googleplay just closes when i try to download the app, whilst i can download other apps!
Keeps saying re enter password Trying to login for two days . And it keeps telling me to type in correct password . Yet it's correct .
Broken update Sony Z5. Recent update broke it. Unable to login with password or fingerprint
Not receiving smart incontact messages on my iPhone or Samsung
Internet connection This app does not allow me to log in, I have a strong internet connection but it says I need to check my connection when I try log in
Cant access finger print scanner My phone has a finger print reader but the app doesnt detect it and allow me to enable this option??
Missing beneficiaries This is a good app but ever since I started to unlock via the finger print,I lost all my beneficiaries. I had a lot and I can't afford to start typing again. Please how do I regain my beneficiaries. I'm using Note 5.
Just downloaded, does not work Are you frikkin serious? Just downloaded the app, does not allow me to log in. Wtf!? Uninstalled. Overrated bullcrap.
This app sucks,saying ur login password is incorrect..Third attempt it will block..Whereas its da right password,such inconvenience
FNB app Keeps me in touch with my finances, great app. Just upgraded my phone from samsung galaxy s4 mini to huawei g8 with fingerprint sensor, now even easier to access banking. GREAT!
Mediocre at best Such a pity.. half the stuff doesn't work and there is no assistance available eg. Registration for fnb pay doesn't work..
Loses connectivity all the time It's just useless
Latest version slow Since I updated to the latest version my apps keep crashing and is slow. Not good for an update
Force crashes Since marshmallow update it doesn't open. Uninstalled and reinstalled to no avail. Fix it please!!
trying it just trying it. so many bad reviews of it.
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