The latest updates allow registered members to:
• view deductible and copayment amounts
• change their password
• see expanded benefits information
• view Health Equity Account balances (HSA-eligible high deductible health plan PPO members with a Health Equity account)
• available in Spanish
In addition, registered members can still continue to:
• access plan benefits and claims
• view a copy of their member ID card
• find doctors, hospitals, and urgent care centers
Don’t have an account? Download the Blue Shield of California mobile app to register. After you register, you can use the same user name and password to access your online account from the mobile app, mobile website, and full site.
This app is intended for use by Blue Shield of California members who are residents of California.
©Blue Shield of California is an independent member of the Blue Shield Association.
Blue Shield of California part of our Health & Fitness and have average installs from 10000 to 50000. Last Update Feb. 18, 2016. Google play rating is 49.7368. Current verison is 220.127.116.1120. Actual size 9.5 MB.
I can't give it 0 stars, so here is 1 star for at least looking nice, even though there is no functionality because it is stuck on a loading... something.
Doesn't Work "Not for profit..." Haha! Hilarious joke, Blue Shield. App loved to get stuck in infinite loading mode. Overall, very bad UX. If you're in the sad position of being stuck with this provider, just use the website (also f&#@ing horrible). Enjoy!
Stuck on loading circle This app has good design, but it never stops loading. Every time I touch an action in the app it shows the loading circle and freezes the app, I need to exit the app, go back into it and press the action again for the app to proceed every time I want to anything in it. (Nexus 6)
Crap If I did not need to use this app to get my member ID, I would never have down loaded it. But just like this app, getting your members ID card from this company is also impossible to do.
Doesn't work Spinning blue circle of death. I can't use the app because the circle never stops spinning.
Just does not work All I see is a Blue Circle spin. Unable to get passed this point.
Non-working app! Does not load! Stuck on spinning circle! Why do you people even make an app if you can't make one that works?
Absolute garbage This is insane. The latest update hasn't fixed the issue reported from last time. The app gets stuck waiting on something forever. May be blue shield is truly poor(inspite of hefty insurance premiums I pay) to hire right developers for this stuff.
Hope this update will help... hopeless Needs a lot of work to be an actual working App. The web page not much better. For the amount of $$ insurance company's get, one would think... any which way I always end up, on the phone 4 an hour, on hold due to the lack of working Web applications. It sucks!!!!! Consistently getting bumped off..
Freezes Up App is no good. Keeps freezing up and constantly loads without doing anything.
Slow Omg... What a terrible app. Loads forever. Not worth installing it. How hard can it be for such a big company to develop a decent app...
Just keeps trying to load Doesn't do anything right now.
Doesn't open Keeps loading and never opens or logs in
Did this go to QA? Did anyone even test this app prior to releasing it?
It hangs Waste of my time
Does not load.
Slowwww This app must be a joke. I had to uninstall it because I couldn't even get past the splash screen. You're better off using the website.
Poor Andriod performance While the data i receive from the app is accurate, the extremely slow and sluggish loading time is almost unbearable. They need help optimizing this app for mobile devices, at least for Andriod phones.
Still Loading... This app has so much potential & could be of great service for customers such as myself, however, my computer loads 100 times faster than the app & I can actually see & do what I need to in under 5 mins... Not w this app!!! It's nearly impossible!!! The app is so sluggish & takes forever to load even just to sign in!!! Please fix ASAP!!! You're a big enough company, therefore, you can pay someone to do it right by your customers!!! I only give it 2 stars for now, update & fix the sluggish issue I'll give 5
Doesn't work Nice try but it never finishes loading so that I can type in my user name and password. Piece of crap!
Horrific Takes literally forever to do anything, about what I would expect from Blue Shield.
Broken Spinning circle of death on app's main page. I've never got any further than that. Fix please.
Please fix A huge company like Blue Shield creates an app that downloads at glacial speed
Slow loading time I have a fairly fast WiFi connection at home and work and it literally takes two minutes to login. And after that it takes even longer for your home page to load. Please fix. Thank you
Useless due to performance issues Impossible. To actually do anything as the app spins after login.
Progress Bar Doesn't Go Away When Activity Created I get an indeterminate progress bar blocking the main activity of the app and can't do anything. Was like this on 5.0, 5.01, and now on 5.1. I can actually get it to go away by putting the app in background mode and then going back to the app, forcing onResume() to be called. These devs don't know how to develop apps and they certainly don't have competent QA either.
Couldn't even bear getting to the login If there's one thing this app is not, is "quick". It's so slow and completely unresponsive every single time an action is taken and things are loading that is not even worth my time trying to get through it.
Broken app. This app is 100% not functional. It remains stuck on the 'loading screen' forever on my Nexus 6 (I gave it two full minutes before giving up).
No good! Just spins when trying to login. Same as last time. Uninstalled again.
Utterly useless This app's performance indicative of the company performance - garbage.
Slow... Just like the people who work for Blue Shield.
Absolutely terrible The old version was way better galaxy s5
Doesn't work This app is always failing or never loads. I can't log in. Sigh...it's a pain!
Super slow It takes for ever to login ..
Absolute Garbage This app is very laggy. I am experiencing the same problem as other users with an infinite wait cursor that only goes away if I press the home button on my phone then come back to the app. It is so inconvenient you are better off you are better off just using their website on a computer.
You guys paid some one to make this?! Doesn't load. I'd probably get my ID card faster in the mail. Seriously a horrible app. Can't believe some one got paid to make this. Blue shield you can do better knowing how much I pay for my insurance. For those still loading just hit the recent app key on your phone and then return to the app. Also blue shield you suck.
It works now! The app works now and it does the job done. Nice design too
What happened This app used to work and with a new update it is terrible. Never loads I can't even look at contact numbers without logging in. With a major company like this who makes piles of money you would think they would have a decant app.
Not able to open. It just loads and can't access anything. It's stuck in a loop or something like that.
Horrible App! Please do not bother with it. A waste of time. One star is already too high of a rating.
Doesn't load This is pathetic, seriously hire a developer!
Pointless Will not open. Needs update but will not update.
Does Not Work Please fix this borked app.
Loading.... Loading.... Sums up the whole app
Same problem Slow AF
Worthless Don't bother
Not great, but not bad Some of the load times do seem a little long but it's not like I'm pulling my hair out waiting for it to load. I'm able to see my claims, copayment maximum and deductible, which is really what is important to me. I'm also able to get a description of my benefits. All in all it's a handy little app if you're like me and you just broke both of your legs and would like to keep up on how much it's going to cost you.
This app crashes each time I try to open it. I have reported it numerous times. It seems they are not interested in providing a working app. They updated the app on 2/19/16 and it still crashes, can't even log in. This is a totally useless app.
Finally, the Android Marshmallow crash has been fixed. I increased my rating, but the app is still amazingly slow. If Blue Shield can make it faster, it might be a 4 or 5 star app. LG G4
Garbage Complete garbage. Incompetent like blue shield... Most expensive insurance and worst experience ever.
No longer crashes on boot on my Nexus 5X, so this is already a vast improvement. Interface is good so far; pretty clean and functional.
Needs work I like having access to my account, but I can't open my card on my phone.
Looks pretty but thats all Tried to look for an urgent care and the app says there isnt any but the website says theres a ton near me. Tried to view my insurance card and it never loads. Would be a great resource if it actually worked.
Keeps crashing. Doesn't have an option for mental health providers
Fix this now! Crashes immediately on startup. App doesn't even work on stock Android (Nexus 6P running Marshmallow).
Waste of time Once you login it takes a long as time to load. Like sometimes up to 10 minutes. Feels like the golden days of 56k dialup. Plus if you want to pay for your insurance it just takes you to the website, and surprise, the browser takes forever to load too. Clearly your overpriced insurance dollars arent fundinf this, but im sure if this app actually does what it should our monlthy will go up $50.
Crashes on startup, it's been doing this for months! Nexus 6
Can't see ID card The main reason I downloaded this app is to see my ID card, and this app doesn't display it. When I click View temprary ID card, the app looks like it's trying to load something for a second then stops. Please fix. Samsung Note 4.
It's okay It lets me see some benefits and claims; however, it will not let mw find a provider. Every single time it says that none can be found...
Doesn't work This app will close when opened, not fixed for several months now.
No good When this worked it would take a super long time to load and login and then I'd be timed out. Now it just crashes at the loading screen. This is a monumentally great waste of time.
The app loads just as slow as the mobile site. I got grey hair before it's done loading....
Junk, can't log in. App errors out. Please test it before posting app. Doesn't take a genius.
Crashes on Startup Can't get the app to work. Let alone sign-in (Nexus 6).
I can log in, but the app never loads anything. What a waste
It crashes on startup It's been a while that is crashing on startup, maybe because of Android M permissions, because since I have a phone with Marshmallow I can't open the app.
Does not run Crashes on startup on a Motorola X Pure running marshmallow.
Crashes App loads and crashers immediately after loading.
Crashes on load Have not been able to start the app
Crashes App crashes at startup. Moto x running Android 6.0
Crashes on nexus 6p It worked on my old phone. But a fresh install on the nexus results in immediate crash on start (even before the login prompt).
Crashes App crashes as soon as its opened. Moto X pure.
Crashes on start up nexus 6p
Crashes on startup...
Still crashing on startup.
Crap like their website. Crashes on startup. Nexus 6p.
Unable to Use I am unable to use this app as it crashes on startup every time I open it.
Useless Crashes on startup
Blue Shield of California Using Nexus 5X Marshmallow the App crashes on launch and will not start. Please provide support and fix the bugs so this becomes useful.
Crashes on Marshmallow Just updated my OS and now it doesn't work
Crashes on startup Nexus 6p, marshmallow, dies on startup, with a message about a previous something found (flashes too quickly to read)
fails on nexus 5 Please fix.
App sucks Too many issues with it hanging up. Can make payments, redirect you to regular website, could have done it myself to save time
Horrible Slow and at times never even loads. Why even have an app if it doesn't function. Just pure frustration.
Slower than a sloth This app has all of your information for you, if it ever loads. It took almost 5 minutes to stop loading when I tried to use it yesterday. What's the purpose if it's just faster to login through the website?
useful searched using my plan type to find docs who take my insurance. didnt even have to log in to my member area, just put in my search parameters and found who i needed to find.
Trying it out.. hoping I just downloaded this app, will hope for the best and possibly update later
Wont let me pay my bill with phone Opens...but wont let me pay my bill unless i go to internet...useless for me on supplemental plan
Takes forever to do anything 16 minutes to log in? Really? If it even lets you log in for that matter.
No Value for Medicare If you have a medicare suppliment, app doesn't even let you sign in...
Takes FOREVER and tells me what i already know In a hurry? CALL THEM. Using this app, while you are waiting for SOMETHING to happen, the entire app is locked up and you can't do Anything. Want to check (on standardized insurance codes) to see if you're covered? It DOESN'T DO THAT. So the real question is, why bother?
Doesn't Work View Temp ID PDF didn't work. It just shows a circle and then goes away. Nothing happens.
Crashes upon opening for android Entirely unusable
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